Privacy Policy
Your privacy is our commitment — read how we protect your data
Best Group Infra Home ("we", "our", or "us") is committed to protecting the privacy and personal information of all individuals who visit our website or engage with our real estate services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Indian laws including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the upcoming Digital Personal Data Protection Act, 2023.
Information We Collect
We collect the following categories of personal information when you interact with our platform:
Full name, date of birth, PAN card number, Aadhaar number (where applicable for KYC)
Mobile number, email address, residential/mailing address
Budget range, preferred location, property type (residential/commercial), plot size requirements
Details of properties inquired about, booking forms submitted, and payment-related information
IP address, browser type, device information, cookies, and browsing behaviour on our website
How We Use Your Information
We use your personal data for the following purposes:
- To respond to property enquiries and provide you with relevant land listings in Delhi NCR and across India
- To schedule site visits, meetings, and consultations with our sales team
- To process booking applications and facilitate property registration procedures as per Indian regulations
- To send updates about new residential and commercial plots, offers, and project launches
- To comply with legal obligations under RERA (Real Estate Regulatory Authority) and other applicable laws
- To improve our website experience and customer service quality
- To prevent fraud and ensure the security of property transactions
Legal Basis for Processing (India)
We process your personal data on the following legal grounds under Indian law:
When you voluntarily submit an enquiry form, contact us, or subscribe to our communications
To fulfil obligations arising from a property booking, sale agreement, or service contract
To comply with RERA, income tax, stamp duty, and registration requirements under Indian law
To improve our services, prevent fraud, and maintain security of our platform
Sharing of Information
We do not sell your personal data. We may share it only in the following circumstances:
- Government & Regulatory Authorities: Sub-Registrar offices, RERA, municipal bodies, or tax authorities as legally required for property registration and compliance
- Financial Institutions: Banks and NBFCs (with your consent) for home loan facilitation
- Service Providers: Trusted third parties such as SMS/email service providers and website analytics tools who process data on our behalf under strict confidentiality agreements
- Legal Proceedings: When required by a court order, government agency, or applicable law
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian laws. Property transaction records may be retained for a minimum of 7 years in accordance with the Indian Limitation Act and income tax regulations. Enquiry data is typically retained for 2 years after the last interaction.
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyse site traffic. Types of cookies we use:
You may disable cookies via your browser settings; however, some features of the website may not function correctly.
Your Rights
Under Indian data protection law, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of data (subject to legal retention requirements)
Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at bestgroupdevelopers@gmail.com. We will respond within 30 days.
Data Security
We implement reasonable security practices and procedures as mandated by the IT Rules 2011, including SSL encryption, access controls, and secure server infrastructure. While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
For any privacy-related queries, concerns, or to exercise your rights, please reach out to us:
RZN/D-184, Khasra No-487, Peeragarhi Chowk, Near Aggarwal Sweet, Delhi – 110087
Best Group Infra Home
We reply instantly